Refund and Cancellation Policy

1. Free Trial

TrueXIRR offers a free tier that allows you to explore the Service before purchasing. We encourage all users to thoroughly test the free features before upgrading to Pro.

2. Refund Policy

We offer a 7-day money-back guarantee on all Pro purchases:

• If you are not satisfied with TrueXIRR Pro, you may request a full refund within 7 days of purchase
• No questions asked – simply email us with your refund request
• Refunds are processed to the original payment method within 5-7 business days

3. How to Request a Refund

To request a refund:

1. Email us at support@truexirr.com
2. Include the email address used for purchase
3. Mention "Refund Request" in the subject line
4. We will process your refund within 5-7 business days

4. Non-Refundable Scenarios

Refunds may not be granted in the following cases:

• Requests made after 7 days from the date of purchase
• Violation of our Terms and Conditions
• Abuse of the refund policy (e.g., multiple refund requests)

5. Cancellation Policy

For TrueXIRR Pro purchases:

• You may request a refund within 7 days of purchase as described above
• After 7 days, your purchase is final and non-refundable
• Access to Pro features remains active for the duration of your purchase

6. Contact Us

For any questions regarding refunds or cancellations, please contact us: