Contact Us
Have questions, feedback, or need help? We'd love to hear from you.
FAQ
Quick answers to common questions
Check our FAQ section on the homepage for instant answers to common questions about CSV formats, calculations, and features.
Common Topics
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File Format Issues
Having trouble uploading your tradebook? Let us know your broker and we'll help.
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Calculation Questions
Questions about how XIRR or other metrics are calculated.
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Billing & Refunds
Payment issues or refund requests.
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Feature Requests
Have ideas for new features? We love hearing from users!
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Bug Reports 🎁 Reward
Found a bug? Report it with steps to reproduce and get 6 months of Pro free!
Valid for one reward per user per year. Bug must be reproducible and not previously reported.
Business Information
Product: TrueXIRR - Portfolio Analysis Tool
Type: Client-side web application (SaaS)
Data Policy: 100% privacy-first. All calculations run locally in your browser. No financial data is stored or transmitted.