Privacy Policy

Last updated: December 25, 2024

🔒 Our Privacy Promise

1. Introduction

TrueXIRR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at truexirr.com (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you sign in using Google OAuth, we receive your email address and basic profile information (name, profile picture) from Google.
  • License Keys: If you purchase Pro access, we store your license key activation status linked to your account.
  • Contact Information: If you contact us for support, we collect the information you provide in your communications.

2.2 Tradebook Data (NOT Collected)

Important: Your tradebook files (CSV data containing your trades) are processed entirely in your web browser. This data is:

  • Never uploaded to our servers
  • Never stored in any database
  • Never transmitted over the internet
  • Deleted from browser memory when you close the page

2.3 Automatically Collected Information

  • Usage Data: We may collect information about how you access and use the Service (pages visited, time spent).
  • Device Information: Browser type, operating system, and device type for compatibility purposes.
  • Cookies: We use essential cookies for authentication and session management.

3. How We Use Your Information

  • To provide and maintain the Service
  • To authenticate your identity via Google Sign-In
  • To manage your Pro license and subscription
  • To respond to your support inquiries
  • To send important service updates (not marketing)
  • To improve and optimize the Service
  • To detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Service Providers: We use Firebase (Google) for authentication and database services.
  • Payment Processors: Razorpay processes payments. We do not store your payment card details.
  • Legal Requirements: If required by law, court order, or government request.
  • Protection of Rights: To protect our rights, privacy, safety, or property.

5. Third-Party Services

Our Service integrates with the following third-party services:

Service Purpose Data Shared
Google Firebase Authentication & Database Email, UID, License status
Razorpay Payment Processing Payment details (not stored by us)
Cloudflare Hosting & Security IP address, request logs

Each third-party service has its own privacy policy. We encourage you to review them.

6. Data Security

We implement appropriate security measures to protect your information:

  • HTTPS encryption for all data transmission
  • Secure authentication via Google OAuth 2.0
  • Firebase security rules to protect database access
  • No storage of financial/tradebook data on servers

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

7. Data Retention

  • Account Data: Retained while your account is active. You may request deletion at any time.
  • License Data: Retained to verify your Pro status and for support purposes.
  • Tradebook Data: Not retained — processed only in your browser's memory.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data

To exercise these rights, contact us at support@truexirr.com.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: